Insights
Blog on UX, design thinking, and workshops. (RSS feed)
How to mitigate groupthink in workshops
During workshops, groupthink works against the divergent thinking you want to facilitate. But there are five approaches that prevent this.
Critique people’s ideas for better brainstorms
Research suggests that groups who challenge each other, who offer good dissent, generate more, better ideas.
Rewarding participant behavior during workshops with stickers
What could we give away that was inexpensive and would still reward good behavior from workshop participants?
(More) tips for writing well
Sixteen tips for writing well when writing about design learned from the trenchant trenches at Boxes and Arrows.
Three keys for better team collaboration
You don't own the product's experience. If you want to build really great products, you have to help your team work better together.
What to do about hybrid workshops
Good workshops require good outputs and good participant experiences. Hybrid workshops make the participant experience much more difficult.
Time Timer tricks for tracking activities within your workshop
Make sure your workshops run on time using visual clocks and marking when you should move from activity to activity.
9 out of 10 people agree: you’re wrong about penguins
Design thinking facilitation helps your team get on the same page, so they can make productive decisions and move forward.
Building trust - Austin joins the Skilled By Design podcast
In this podcast, Austin joins Tommy Bay to discuss the skill of building trust with both workshop participants as well as clients and stakeholders.
The Viva Connections Feed as virtual hallway and water cooler conversations
The Connections Feed brings a virtual water cooler to Teams and SharePoint, surfacing diverse conversations and news from across your organization. Right where workers around the globe start their day.
Optimizing design thinking discovery: workshops vs interviews
We often use design thinking as shorthand for workshops, but workshops are only one way to deliver design thinking, and you often have better options.